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Job Summary
Responsibilities:Third Parties
- Manage third party inbox within the agreed turnaround times (3 working days)
- Accurate payment of Supplier invoices & Legal Billing
- Management of diary and closing of dormant files after 6 months
- Settlement confirmation & Section 8(8) VAT communication with clients / brokers
- Fair allocation of approaches to Third Party Technicians (merits & quantum)
- Ensure that regular and timeous updates are sent to Brokers
- Ensure accurate System A updates - file notes, attachments, updates of file status and sub status for legal, including accurate updating of quantum tab and accurate completion of comprehensive Third-Party details
- Ensure that accurate and timeous payments are arranged
- Diary Management
- Timeous feedback on requested specific Broker Reports
- Accurate reserving of third-party files
- Adherence to agreed internal and external SLA's and turn-around times
- Achievement of agreed monthly target
- Managing weekly allocations to Contingency Service Provider (iLaw)
- Managing age analysis for Contingency Service Provider (iLaw)
- Providing daily assistance to Contingency Service Provider (iLaw) as and when needed
- Monthly allocation of recovered monies for Contingency Service Provider (iLaw)
- Excess refunds on successful uninsured recoveries
- Assisting with Department month-end reporting
- Matric
- Computer literate – Microsoft Word, Excel, and Outlook.
- Exposure to, or work experience on the TIAL Operating System (System A) – highly advantageous
- Sound knowledge and understanding of relevant short term insurance motor claims
- At least 3-4 years relevant work experience in short term insurance, particularly Claims, Recoveries and Third-Party claims is advantageous.
Manpower Group
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